When a customer is looking to purchase a gift voucher, there are a few important bits of information to capture. It’s nice and straightforward to create a new order for a customer, using the steps below.

1 - Login to GVS
Login to the GVS admin area.

Once you’re logged in, click ‘Create Order’ in the menu. (GVS may ask you to select a property before you proceed)

2 - Add vouchers

Add the voucher(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple vouchers to the order.

3 - Proceed to checkout

Once you’ve added all the necessary vouchers to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

4 - Add a personal message

Here, you can personalise the voucher by adding a message. Now it’s a case of filling in the boxes to complete the order. Firstly, enter yours and the customer’s name, then select a delivery method.

5 - Complete order

Choose how you’re going to take the payment and once you’ve entered all the necessary information, click ‘Complete Order’.

6 - Summary

You’re now viewing the order summary screen, which shows the details of the order you’ve just created. To view and print the voucher(s), click on the ‘View Vouchers’ button in the top bar.

Talk to our support team via live chat (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using [email protected]

For more guides and advice go back to the help centre