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Create a complimentary order

Sam Lynch avatar
Written by Sam Lynch
Updated over a year ago

1 - Login to GVS
Login to the GVS admin area.

Once you’re logged in, click ‘Create order’ in the main navigation bar, where you'll be shown the create order screen.

2 - Add vouchers
Add the voucher(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple vouchers to the order.

3 - Proceed to checkout
Once you’ve added all the necessary vouchers to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

4 - Choose a delivery method
Choose either "Print - Free" or "Email - Free" as your delivery method. Now you'll see the payment options appear below, where you'll need to choose 'Complimentary order'.

5 - Enter password
Input the complimentary password and a reason for the order (if applicable), then click 'Complete order'.

6 - Order summary
You’re now viewing the order summary screen, which shows the details of the comp' order you’ve just created. To view and print the voucher(s), click on the ‘View Vouchers’ button in the top bar.

Need more help?

Talk to our support team via live chat (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using [email protected]

For more guides and advice go back to the help centre

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